Dear Customers, Partners and Friends of IHSE, 

COVID-19 presents unknown challenges for us all. At IHSE we have also reacted to the latest developments and have introduced various measures to protect our customers, partners and colleagues. These initiatives will allow us to continue support for technical issues, sales order status and general consulting questions. 

During a short period, our USA office will be closed as recommended by the State of New Jersey and all workers will be doing support from home.

As of today, continuation of our production is secured based on sufficient stock and deliveries. Our colleagues work in two teams which work either in the morning or in the afternoon avoiding personal contact. This measure will allow us to continue production in case of an infection in one of the teams. Your goods are being shipped to you as normal.  

In addition, we will soon be able to deliver our new IP-console which allows our customers to work from their home office and access their system at work safely and reliably. For more information please contact our sales team on +1.732.738.8780 or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Our global offices are also operational, either by working in teams and shifts or from home office. Customer consulting and support are available as usual. 

Appointments with you will only be carried out in exceptional circumstances or if you expressly require them. Visits in our offices are not possible for the time being. We are happy to arrange telephone and video conferences with you. You can reach us via telephone and email in the usual manner, particularly our Support Team via the Hotline number +1.732.738.8780 X2002 or via email on This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you very much for your understanding and stay healthy in these difficult times! 

Your IHSE Team

Even though our offices are closed, we are still open for business and technical support. We can still ship product from our New Jersey warehouse or from our Manufacturing facility in Germany once it becomes available.

So beginning March 25rd, you can contact our US team at the following phone numbers and emails

 

+1.732.738.8780

Direct Office Line

for

Order Status, Accounts Payable, Technical

 

+1 732-443-1703

Greg Lenczcki

Sales Support

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+1.732.963.2608

John Jensen

Sales Engineering

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+1.510.928.0409

West Coast Sales

Chris Wallace

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+1.609.233.3532

Central Sales

Scott Cain

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+1.609.233.2003

Northeast Sales

Karl Graebener

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+1.954.487.0465

LATAM / Florida

Carlos Mira

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+919821139186

MEA/ India

Rajendra Shingte

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Technical Support 

732 738 8780 x 2002 

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